Shipping & Delivery
Your order will be processed and shipped in the way of FedEx. This should be taken into consideration when estimating delivery dates. The types of shipping methods are:
First Overnight – Next day, 8:00-9:30 am delivery (depending on area)
Priority Overnight – Next day, 10:30am-12:00pm delivery (depending on area)
Standard Overnight – Next day, 3:00 pm delivery
2nd Day A.M. – 2 day shipping, 10:30 am delivery
2nd Day – 2 day shipping, 4:30 pm delivery
X-Press Saver – 3 day shipping, 4:30 pm delivery
Tracking is available.
Please note that FedEx will not deliver to a PO Box.
All orders placed prior to 3:30PM MST Monday-Friday will be processed and shipped the same business day.
Orders placed after 3:30PM MST are processed then released for shipment on the next business day.
Saturday Delivery options are available for select areas. After placing your order, call 800-452-0582 prior to 2:00 PM MST on the last shipping date of the week to request Saturday delivery. An additional charge will be applied to your order for this service.
Privacy & Security
Returns & Replacements
An RMA number is required PRIOR to returning product. Email: firstname.lastname@example.org or Call: 800-452-0582 for your Return Authorization Number (RMA).
All products must be returned within 30 days.
All returns subject to inspection prior to acceptance.
All returns will be credited to customer’s open account if qualifications are met.
Items missing from package, or damaged due to improper packaging will not be given credit.
All returns 31 days and over from invoice date will have a 15%-20% restocking fee applied, no exceptions.
A copy of the corresponding invoice must be enclosed with the shipment.
No returns after 60 days – no exceptions.
Customers may return D.I.T. Inc. products within 30 days from the invoice date with no fee under the following conditions:
d. A copy of the original invoice is included.
e. All opened packages received within 30 days of invoice date will be subjected to inspection and a 15%-20% restocking fee. All products must be in resalable condition.
NOTE: Original freight cost is non-refundable. Return freight cost is the customer’s responsibility.
Returns will not be accepted if any of the following apply:
b. If freight is charged to D.I.T. Inc.’s account with FedEx, UPS (or any other carrier).
c. If boxes/packaging is opened, merchandise may be returned to customer, unless the product has been put into the client’s mouth or has modified in any way.
d. All opened packages received within 30 days of invoice date will be subjected to inspection and a 15%-20% restocking fee. All products must be in resalable condition.
a. Wrap package securely and send in either a box or padded envelope.
b. DO NOT SEND MERCHANDISE IN A LETTER ENVELOPE. (D.I.T. Inc. will not be held responsible for its contents).
c. Write your RMA number clearly on outside of package to expedite return.
d. Insure your return merchandise accordingly.
e. D.I.T. Inc. is not responsible for any lost or damaged products returned to us.
f. SEND RETURN TO: Dental Implant Technologies, Return Dept., 8776 E. Shea Blvd B3/144 Scottsdale, AZ 85260
Returns 0 to 30 days from invoice date will be charged no restocking fee only if package hasn’t been opened.
Returns 31 days and over from invoice date will have a 15%-20% restocking fee applied, no exceptions.
COD packages refused by customer will be charged Shippers Return Fee.
Ordering may be placed online at www.dentalimplanttech.com, by fax, by email or by phone. For returning customers just log in with your email or username and password then begin your shopping experience. On the homepage just hover your mouse over any of the Categories in the navigation bar to find what you want to purchase. If you are brand new to our D.I.T. Inc. store website, go to the homepage then go to the top right hand corner of the page and click on register. After you click on register then follow the instructions to begin your account process.
Dental Implant Technologies
8776 E. Shea Blvd
Scottsdale, AZ 85260 U.S.A.
Fax: 480.451.9361 Email: email@example.com
Phone: 800.452.0582 Web: www.hitecimplantsusa.com
All orders placed prior to 4:00PM MST Mon-Fri will be processed and shipped the same business day.
Orders placed after 4:00PM MST Mon-Fri are processed then released for shipment on the next business day.
All Bone orders placed prior to 2:30PM MST Mon-Fri will be processed and shipped the same business day.
Orders placed after 2:30PM MST Mon-Fri are processed then released for shipment on the next business day.
Saturday Delivery options are available for select areas. After placing your order, call 800.452.0582 prior to 2:00 PM PST on the last shipping date of the week to request Saturday delivery. An additional charge will be applied to your order for this service.
Payment, Pricing & Promotions
We honor Visa, MasterCard, American Express, Discover, PayPal and ECheck.
Your orders can be accessed through “My Account” in the top right hand corner of your screen.
Updating Account Information
To update your account information click on “My Account” in the top right hand corner of the screen. “My Dashboard” will show your current information, here you can change your password, edit your name, email address, and billing and shipping addresses.
Questions Call: 800.452.0582